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faq

Our company is a national accounting firm based in California, United States. With the help of our experienced accountants, we created this tool to help our clients, who own small businesses generate check stubs for their own employees without having to purchase expensive and complicated software.
Based on your preference, you can either receive the pay stubs in a single PDF file that contains multiple pages (1 page per pay date); or you can choose to receive a zip file that once opened contains a PDF file per paydate. All PDF files sent to you are printable using any printer and are compatible with any version of Adobe Acrobat Reader.
You will receive your documents by e-mail as soon as you place the order. If you do not see them in your e-mail, please check your Junk-Mail or Spam folder.
You simply need to use the Contact Us link in the menu on top. We normally answer your inquiries within 24-48 hours.
In that case, you may follow one of two solution paths. You can either contact us and we'll fix the mistake for you and e-mail you updated documents, or you can go ahead and place another order with the mistakes corrected and contact us about refunding the previous order. If by the order information we can clearly see that you re-ordered because of a mistake, we will gladly refund your initial order.
Our stubs are legal because they present accurate information and numbers as long as the information you provided is accurate. However, you should note that in order to use stubs as legal documents, they sometimes have to be certified or signed by the company depicted on the stub.
Of course! All communication happening from your computer to our servers is encrypted using SSL/TLS. The SSL Brand we use is GeoTrust SSL.
Our payment processor is Paypal. Once you get to the payment page on Paypal you have two choices: Either pay with your Paypal account, or you can choose the "Pay with an online bank account, debit or credit card" option and pay with any Credit Card (Visa, Mastercard, American Express, Discover) without the need to have a Paypal account.
We sell each stub paydate at $7.50. So an order of 1 paydate would be $7.50; an order of 2 paydates is $15.00 and so on.